What is the Manual Work Index™?

Tired of feeling like your team is constantly bogged down by repetitive tasks, rework, and operational friction?

You know there's a problem, but it's hard to quantify. The Manual Work Index™ is a proprietary metric developed by Scripvade to solve this exact problem.

The Manual Work Index™ measures the true level of manual effort and inefficiency within your business processes. It's not a generic score; it's a data-driven diagnosis of your operational health.

A high index indicates that your processes heavily rely on manual work, making them prone to errors, delays, and increased costs. This is a prime opportunity for improvement.
A low index shows that your processes are already streamlined, with minimal time lost to manual tasks.

A gauge graphic for the Manual Work Index™, with the needle pointing to the red high-risk zone, symbolizing a high level of process inefficiency for a business.

How is the Index Calculated?

Your Manual Work Index™ is calculated based on your answers to our 7-question assessment. This assessment is built on over 25 years of hands-on process (re-)engineering experience and focuses on the key areas where operational friction occurs:

Repetitive Tasks
Error Rates & Rework
Approval Processes
System Dependencies & Risk
Scalability
Data & Reporting
Ability to Implement Improvements

Each answer is scored on a scale, and the final results are normalized into a single, easy-to-understand percentage. This index gives you a quantifiable measure of the "invisible" administrative burden that is impacting your team's performance.

A diagram showing the 7 components used to calculate the Manual Work Index™: repetitive tasks, error rates, approval processes, system dependencies, scalability, data reporting, and ability to implement improvements.

The Benefits of Understanding Your Index

Knowing your Manual Work Index™ moves you from feeling frustrated to being empowered. It provides a clear, data-driven foundation for improving your team's workflows.

Identify Hidden Costs: The index exposes the hidden costs of manual work, including wasted hours, the financial impact of errors, and the price of process delays.
Make a Data-Driven Case for Change: Stop having conversations based on anecdotes. Use your index to make a powerful, evidence-based case to leadership for the resources you need to improve your team's workflow.
Prioritize Your Improvement Efforts: The detailed report accompanying your index pinpoints your #1 bottleneck, allowing you to focus your efforts on the single change that will deliver the highest impact.
Empower Your Team: By reducing the manual workload, you free your team from tedious, low-value tasks, reduce burnout, and allow them to focus on the expert, high-value work they were hired to do.

See Exactly What You’ll Get: Download a Sample Operational Efficiency Report

The cover page of a sample Scripvade Operational Efficiency Report, a deliverable for European businesses based on the Manual Work Index assessment.

A sample page of a Scripvade Manual Work Index report showing a score of 60% and a personalized, AI-powered recommendation for a European business.

Download a Copy of the Operational Efficiency Report Requested by a Real Client with this link

Discover Your Manual Work Index™

Ready to move from guesswork to a clear, data-driven action plan? Take our free 2-minute assessment now and get your instant, AI-powered report.

Reveal Your Manual Work Index™

In line with GDPR and CCPA standards, we respect your privacy by using your assessment data solely to create your personalized report, ensuring it remains private, secure, and under your control without being stored or shared beyond Scripvade.

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